Shipping & Refund Policy

Shipping Policy

Shipping Timeframe

We process and ship your orders within 1–2 business days. Delivery times vary based on your location.

Shipping Charges

Shipping costs are calculated at checkout based on the delivery address. Free shipping may be available during promotions.

International Shipping

We currently offer international shipping with additional charges. Customs duties may apply depending on your country's regulations.

Refund Policy

Conditions for Returns

Items must be in their original condition with intact tags. Products that are visibly used, worn, or returned in poor condition will not qualify for a refund.

Refund for Free Product Deals

Orders placed during promotional offers like BOGO (Buy 1 Get 1 Free) or other similar deals that include free products are not eligible for returns or exchanges.

Refund Process

Once the return is approved, the refund will be processed within 30 working days to the original payment method.

Self-Shipping for Returns

If you need to return a product, you will need to ship the product(s) to the following address:

To G Clothing
No 1/1 First Street
Lashme Nagar
PN Road, Tiruppur - 641602

Shipping Instructions

• Pack the items securely to prevent loss or damage during transit.
• Include your Order ID and registered mobile number on the package.
• Ensure all items are in unused condition with tags and packaging intact.

Reporting Damages

If the product does not meet standards at delivery, notify us within 1 day via:

• Instagram DM: @to_g_mob
• WhatsApp: +91 9080560577

Upon receiving the returned product, our team will inspect it and notify you about refund eligibility. Refunds are processed within 30 working days from confirmation.